Case Study
In the fast-paced world of e-commerce and delivery, speed and accuracy define success. IndiVillage transformed the client's chaotic product data into a structured, seamless experience with our proprietary AI-powered automation tool and expert validation.
In the fast-paced world of e-commerce and delivery, speed and accuracy define success. North America's #1 delivery company faced a major roadblock of onboarding millions of new products quickly, without sacrificing data integrity. IndiVillage transformed the client's chaotic product data into a structured, seamless experience with our proprietary AI-powered automation tool and expert validation.
53M+
SKUs processed
125K+
SKUs validated daily
3
Years of Partnership
Challenge
Expanding product offerings from different merchants meant integrating millions of SKUs from diverse merchants, each with inconsistencies in naming, taxonomy, and imagery.
Without a structured approach, product onboarding was slow, error-prone, and risked frustrating customers and impacting sales. The company needed a scalable, high-accuracy solution - fast.
Solution
IndiVillage developed TattvaTM, a custom AI-powered proprietary platform that automatically evaluates, scores, and prioritizes SKUs for human validation.
Our dedicated team of catalog specialists performed expert quality checks, all in-house within our secure, managed tech centers. With real-time tracking, intelligent sampling, and deep performance analytics, we ensured precision at scale for millions of SKUs.
Results
By processing 45M+ SKUs until March 2025, and maintaining a daily QA capacity of 125K+ SKUs, IndiVillage enabled rapid, high-quality onboarding of new products.
TattvaTM's advanced dashboards delivered actionable insights, streamlining important decision-making for the client. With AI-powered efficiency and expert oversight, the company accelerated product launches, enhanced consumer experience, and freed up internal teams to focus on core business growth.